At Eden Harvest Farm, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Return Process
To initiate a return, please contact us within 14 days of receiving your order. You will need to provide your order number and the reason for the return. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Non-Refundable Items
Some items are non-refundable, including perishable goods, custom products, and gift cards.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our Refund and Return Policy, please contact us.
